FAQ

What is Stears Premium?
Stears Premium refers to our digital-only subscription service. All Stears Premium content is created by our in-house analysts and focuses on specific indus...
Fri, 9 Sep, 2022 at 12:34 PM
How can I get a personal Stears subscription?
Anyone who wants to access our Stears Premium content will have to sign up for a paid subscription plan.  Readers will immediately be able to create an ...
Fri, 9 Sep, 2022 at 12:33 PM
How can I purchase a team subscription?
Companies, organisations and schools that want firmwide access to Stears Premium are able to purchase team subscriptions.  Team subscriptions are for te...
Fri, 9 Sep, 2022 at 12:28 PM
Do you have a mobile app?
Yes, Stears has a mobile app and it is available on both iOS and Android devices. Our mobile app makes it easy for you to search and discover content that i...
Fri, 9 Sep, 2022 at 1:03 PM
What forms of payment do you accept?
We accept most international and local debit cards. For your convenience and the best experience, we recommend card payment. With your card, you can subscr...
Fri, 9 Sep, 2022 at 12:31 PM
How do I change the card linked to my subscription?
You can change the card used for your Stears subscription here.  However, please note that this option is only available on the dashboard of subscribers...
Fri, 9 Sep, 2022 at 11:50 AM
How can I cancel my Stears subscription?
We hope this is not a goodbye from you. You can cancel your subscription at any time on your dashboard. You will not be billed for any subsequent subscript...
Fri, 9 Sep, 2022 at 11:55 AM
How can I read free content on Stears?
You can create a free subscription that will allow you to read a limited number of articles on Stears each week. You will not have access to read all Premiu...
Fri, 9 Sep, 2022 at 12:32 PM
I am unhappy with my subscription, can I receive a refund?
By purchasing your subscription, you agree that we may start your subscription immediately upon our accepting your order. This means that you are not entitl...
Fri, 9 Sep, 2022 at 12:18 PM
I just purchased but I still can’t get full site access. What’s happening?
After you entered your email address and password during the purchasing process, you should have received an email with the subject line, “Please verify yo...
Fri, 9 Sep, 2022 at 12:48 PM